author Telephone: 03301 596 466

Privacy Policy

The privacy of our clients and the correct use of their personal data is important to us. This policy applies to all websites we own and those which we operate. We will only collect and use personal data is ways that are described are and in ways which are under or obligations and your rights under the law.

By using our website/our services you have deemed acceptance of our privacy policy. If you do not accept and agree with this policy then you must stop using our website and request to stop using our services.

Who We Are

Silks Investments is a property sourcing company based at Suite A, 294 Bradford Road, Batley, WF17 5PW. We can be contacted at this address or via email at invest@silksinvestments.co.uk

Definitions and Interpretation

In this Policy the following terms shall have the following meanings:

“Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site.
“Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;

 

What Does This Policy Cover?

This privacy policy applies to the use of our website and our services. We may link other websites at times but we have no control over how your data may be collected, stored or used by these other websites. We advise you to check these websites before any data is provided to them.

 

What is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

What Are My Rights?

Under the GDPR, you have the following rights, which we will always work to uphold:

  1. a) The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions.
  2. b) The right to access the personal data we hold about you.
  3. c) The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.
  4. d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have.
  5. e) The right to restrict (i.e. prevent) the processing of your personal data.
  6. f) The right to object to us using your personal data for a particular purpose or purposes.
  7. g) The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
  8. h) Rights relating to automated decision-making and profiling.

For more information about our use of your personal data or exercising your rights as outlined above, please contact us at the detail provided above.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

 

What Data Do We Collect?

Depending upon your use of Our Site, we may collect some or all of the following personal and non-personal data (please also see below on our use of Cookies and similar technologies:

  • Name;
  • Address;
  • Email address;
  • Telephone number;
  • IP address;
  • Web browser type and version;
  • Operating system;
  • A list of URLs starting with a referring site, your activity onOur Site, and the site you exit to.

 

How Do You Use My Personal Data?

Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data may be used for the following purposes:

  • Providing information on our services
  • Contacting you regarding investments opportunities
  • Providing and managing your access toour website;
  • Personalising and tailoring your experience onOur Site;
  • Supplying our products and/or services to you. Your personal details are required in order for us to enter into a contract with you.
  • Personalising and tailoring our products and/or services for you.
  • Communicating with you. This may include responding to emails or calls from you.
  • Supplying you with information by that you have opted-in to (you may unsubscribe or opt-out at any time by using unsubscribe links in our communications or contacting our office).
  • Analysing your use of our website and gathering feedback to enable us to continually improve our website and your user experience.

With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email, telephone, text message and/or post with information, news, and offers on our products and/or services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.

Third Parties (including search engines and social media platforms) whose content appears on Our Site may use third-party Cookies. Please refer below for more information on controlling cookies. Please note that we do not control the activities of such third parties, nor the data that they collect and use themselves, and we advise you to check the privacy policies of any such third parties.

We use the following automated systems for carrying out certain kinds of profiling. If at any point you wish to query any action that we take on the basis of this or wish to request ‘human intervention’ (i.e. have someone review the action themselves, rather than relying only on the automated method), the GDPR gives you the right to do so. Please contact us to find out more.

  • The following automated profiling may take place:
    • Monitoring of website usage to personalise future communications and content delivery.

 

How Long Will You Keep My Personal Data?

We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. If you wish for us to remove your data and stop using our services, please contact us.

 

Do You Share My Personal Data?

To be able to carry out our role as a sourcing agent, we legally and contractually will have to share your data with certain organisations. We may also sometimes contact with third parties to supply certain products and/or services.

In some cases, those third parties may require access to some or all of your personal data that we hold.

Example third-party organisations may include solicitors, maintenance contractors, deposit registration organisations and statutory bodies.

If any of your personal data is required by a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

 

How Can I Control My Personal Data?

In addition to your rights under the GDPR, when you submit personal data via our website, you may be given options to restrict our use of your personal data. In particular, we aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in our emails.

You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.

  1. Can I Withhold Information?

You may access certain areas of our website  without providing any personal data at all. However, to use all features and functions available, you may be required to submit or allow for the collection of certain data.

You may restrict our use of Cookies.

How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to our email or postal address.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

We will respond to your subject access request within one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

 

How Do You Use Cookies?

Cookies are small files which are stored on a user’s computer. They are designed to hold a small amount of data specific and can be accessed either by the web server or the client computer and are most commonly used to improve the user experience.

Our website may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve our products and/or services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

By using Our website, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than us. For more details, please refer to the table below. These Cookies are not integral to the functioning of Our Site and your use and experience of Our Site will not be impaired by refusing consent to them.

All Cookies used by and on Our Site are used in accordance with current Cookie Law.

Before Cookies are placed on your computer or device, you will be shown a pop-up message requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended.

Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown in the table below. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.

The following first-party Cookies may be placed on your computer or device:

Name of Cookie Purpose Strictly Necessary
PHPSESSID Preserves users states across page requests. Yes
     

 

and the following third-party Cookies may be placed on your computer or device:

Name of Cookie Provider Purpose
__cfduid clickfunnels.com Used by the content network, Cloudflare, to identify trusted web traffic.
__cfduid clickfunnels.com Used by the content network, Cloudflare, to identify trusted web traffic.
__cfduid clickfunnels.com Used by the content network, Cloudflare, to identify trusted web traffic.
__cfduid clickfunnels.com Used by the content network, Cloudflare, to identify trusted web traffic.
JSESSIONID infusionsoft.com Preserves users states across page requests.
vuid vimeo.com Collects data on the user’s visits to the website, such as which pages have been read.
fr facebook.com Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
GPS youtube.com Registers a unique ID on mobile devices to enable tracking based on geographical GPS location.
YSC youtube.com Registers a unique ID to keep statistics of what videos from YouTube the user has seen
NID google.com Registers a unique ID that identifies a returning user’s device. The ID is used for targeted ads.

 

Our Site uses analytics services provided by Google LLC. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how our website is used. This, in turn, enables us to improve our website and the products and/or services offered through it.

The analytics service(s) used by our website use(s) Cookies to gather the required information. You do not have to allow us to use these Cookies, however whilst our use of them does not pose any risk to your privacy or your safe use of our website, it does enable us to continually improve our website, making it a better and more useful experience for you.

The analytics service(s) used by our website use(s) the following Cookies:

Name of Cookie Provider Purpose
_ga google-analytics.com Registers a unique ID that is used to generate statistical data on how the visitor uses the website
_gat google-analytics.com Used by Google Analytics to throttle request rate
_gid google-analytics.com Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
collect google-analytics.com Used to send data to Google Analytics about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels.

 

In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access our website more quickly and efficiently including, but not limited to, login and personalisation settings.

It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

 

How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, you can do so by contacting us at our postal address: Suite A 294 Bradford Road, Batley, West Yorkshire, WF17 5PW or via email at invest @silksinvestments.co.uk

 

Changes to this Privacy Policy

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be immediately posted on our wesbite and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our website following the alterations. We recommend that you check this page regularly to keep up-to-date.

Get a free instant valuation of your rental propertyClick here